Complaints
We are fully committed to dealing with all concerns and complaints fairly and impartially, in a friendly, respectful and professional way as it is in everyone’s best interest to help ensure the matter can be resolved as quickly and informally as possible.
Our Christian ethos and our Academy’s core values play an important part in the way we deal with and resolve concerns and complaints: these include respect, forgiveness, trust, kindness, truth and patience. We celebrate the diversity within our Academy and want all people to feel they have had the chance to be heard.
To find out more about our procedures, please download the Complaints policy.